142x Filetype PPTX File size 0.23 MB Source: triagelogic.com
In this Course: • You will learn: • Some common misconceptions of teletriage • The goal of any patient encounter • Legal issues pertaining to Nurse Triage • How to minimize your risks Nurse Triage Misconceptions: • We are not “gatekeepers”- All nurses are advocates for their patients, teletriage nurses are not different- we never stand in the way of a patient speaking with their physician. • Providing Symptom Diagnosis- Diagnosing is outside of the scope of practice for ANY nurse, teletriage nurses are no exception. • Nurses that are "winging it”-We follow algorithms that were approved by our medical director. We do work under the supervision of MD’s at all times. What we are NOT, continued • Robotic Messengers -We are intelligent, knowledgeable, highly trained RN’s working in a unique nursing specialty. • Telemarketers- Nurse Triage nurses are not selling anything to our patients. Goal of Nurse Triage •By following specialized protocols teletriage nurses work with patients to develop a plan of action , getting them the most appropriate care in the most appropriate place, at the right time by the safest route. Legal issues • All medical professionals practice their jobs with some risk, nurses are no exception. The teletriage nurse must be sure and practice nurses as a “prudent nurse” would do in a similar situation. • Terms to remember: • Negligence- In Teletriage it is defined as failure to communicate significant information in a timely manner to the physician or patient • The relationship btw the patient and nurse begins the moment the nurse answers phone. • Abandonment: -when a professional terminates the relationship without providing adequate replacement.
no reviews yet
Please Login to review.