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Pernah mendengar ini? Social Menjual Media produk Influencer digital Youtube Online Konsultan r shop SEO Dropship Jasa aplikasi per mobile dan website 2 4C Diamond VOLATILE CHANGE UNCERTAIN COMPLEX COMPETITOR 4C CUSTOMER AMBIGUOUS COMPANY 3 Change in Uncertain Era Technology: Next Tech in Customer Service AI Voice TechSensor Tech Robotic AR/VR Internet Political – Legal: Facilitate Access & Speed up the Process Technology Integrated e-Budgeting, e-Planning and e-Procurement Economy: The Peak of the Experience Economy Politic-legal Economy Socio-Culture Services Transformati Commoditie Goods Experiences s on Socio – Culture: Living the Omni-Way Online Offline Market Market: Digital Native Preferences toward Service Simpler More Cost Efficient Easier QuickerMore Relevant 4 Value trajectory Relevant value Disrupti on Hi (Data science, computer gh science, mathematics and statistician) Modera (electrical eng, mechanical eng, te chemical eng) (petroleum eng shift to geothermal eng) Low (journalism, linguistic, Zer sociology) o 201 202 Tim Stable 5 0 e Turbulent New era era Normal 5 SWOT Analysis & Strategic Intent TOWS Key Issues Implications Strategic Intent 6
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