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BBS – Behavior Based Safety • What is Behavior Based Safety • History • Successful Programs • How Behavior Based Safety Works • Criticisms • Future • Technology Available • References What Is Behavior Based Safety? Behavior Based Safety (BBS) is the “application of science of behavior change to real world problems.” BBS “focuses on what people do, analyses why they do it, and then applies a research – supported intervention strategy to improve what people do. At its very core BBS is based on a larger scientific field called Organizational Behavior Analysis. HISTORY Originated with the work of Herbert William Heinrich in 1930 with Travelers Insurance Company. Reviewed thousands of accident reports completed by supervisors. Drew the conclusion: • Most accidents, illnesses & injuries in the workplace are directly attributable to man-failures and unsafe actions of workers. Classified: • Man-failures • Unsafe actions of workers Classified the accidents: • 73% man-failures Re-classified the accidents: • 83% of all accidents, injuries and illnesses are caused by worker errors. Heinrich’s data does not tell why the person did it, just that the accident occurred. His conclusion – 90% of incidents caused by human error. The Phrase “behavior-based safety” (BBS) was coined by Dr. E. Scott Geller of “Safety Performance Solutions” in 1979. SUCCESSFUL PROGRAMS To be successful a BBS program must include: • All Employees – CEO to floor associates • A change in policy, procedures and/or systems to achieve changes in behavior • Buy in and support from all involved in decisions • A basis of scientific knowledge ELEMENTS How Behavior-Based Safety Works A good BBS program will consist of: • Common Goals – Employee and Managerial involvement in the process. • Definition of what is expected – Specification of target behaviors derived from safety assessments. • Observational data collection. • Decision about how best to proceed based on those data. • Feedback to associates. • Review BBS is not a quick fix. It is a commitment. The Goal is always the same. ELIMINATE INJURY !
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