150x Filetype PPTX File size 1.90 MB Source: www.wisconsinnurses.org
Resources Some of this content is reflective of the Harvard Manage Mentor program on Strategic Execution; permission granted to use copyrighted material Learning Objectives 1. Define strategic planning, performance improvement in creating high reliable organizations. 2. Apply concepts to your organization 3. Utilize tools to create an operational plan for your project (SWOT, SMART objectives, PDSA, 3 “W’s”) 4. Describe nursing leader attributes in process improvement and strategic planning. High Reliability Organizations Creating a culture and processes that radically reduce system failures and effectively respond when failures do occur is the goal of high reliability thinking. Agency for Healthcare Research and Quality, AHRQ Publication No. 08-0022, April 2008 Key Concepts Sensitivity to Operations Sensitivity to operations encompasses more than checks of patient identity, vital signs, and medications. It includes awareness by staff, supervisors, and management of broader issues that can affect patient care: how long a person has been on duty, availability of needed supplies, potential distractions.
no reviews yet
Please Login to review.